What Do I Do If My Insurance Company Is Ignoring Me?

Insurance companies are well-versed in how to profit from their investors. While they provide benefits that can significantly help their clients, they offer the bare minimum in coverage whenever possible. Insurance companies often try to avoid liability for a claimant’s losses entirely through delays or wrongful claim denials. Sometimes, an insurance company will ignore your claim and not return your phone calls to save money. If an insurance company is ignoring you, be proactive about pursuing coverage.

Check Your Policy and Claim Status

First, review your insurance policy to ensure you’ve met all the requirements for filing a claim. Ensure you’ve submitted all necessary documentation, including photos, estimates, and receipts. If you’re missing anything, submit it as soon as possible.

You should also try checking the status of your claim through any online portals or customer service lines provided by your insurance company.

Keep a Record of All Communications

Documenting every communication attempt you make with your insurance company is crucial. Whether it’s phone calls, emails, or letters, keep a detailed record of:

  • Dates and times of your communication attempts
  • Names of the representatives you’ve spoken with
  • Copies of any emails or written correspondence

This documentation can be valuable if you need to escalate the situation or take legal action later.

Consult Williams Law, P.A. Insurance Dispute Lawyers

If an insurance company is ignoring you, you have options. You may also be able to hold the insurance company accountable by filing a bad faith claim. A bad faith claim could lead to reimbursement for your original losses and additional money in interest for the insurance company’s wrongdoing.

  • Our Florida insurance claim lawyers will oversee all communication and hold the insurance company accountable for your claim.
  • We can contact the insurance company on your behalf to elicit a response. Most insurance claims adjusters take phone calls from lawyers more seriously than calls from claimants.
  • We negotiate with the insurance company for maximum compensation.